PRIVACY POLICY

At Signal Rock Glencoe, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Signal Rock Glencoe is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

COOKIES

Performance Cookies

When someone visits wwe.signalrockglencoe.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Ad Cookies

To ensure we are delivering relevant and effective advertising we may use cookies for retargetting adverts. These cookies will monitor what pages are being viewed and what interests our visitors. With this data we will then set up adverts to be delivered most effectively.

WIFI

Free WIFI is offered in our accommodation. We do not collect any data on personal browsing. The only data we will collect is on total usage across the whole site.

MAILING LISTS

As part of the registration process for our e-newsletters, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing the team in Glencoe at visit@signalrockglencoe.co.uk

BOOKING DATA

When you purchase a holiday in our cottages or BnB through www.signalrockglencoe.co.uk your name, address data, email and contact number will be stored in our SuperControl system. Please be assured that we do not share your personal details with any other company without your consent. When providing your email address you are accepting the invitation to receive newsletters and further information regarding your bookings and subsequent potential bookings. We understand how people do not want to always receive this so we will always make it clear and easy to unsubscribe at any point. If you do want your information removed from our database or edited just email us at visit@signalrockglencoe.co.uk

DATA SECURITY

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by us have access to this data.

CHILDREN

Our website is not targeted at children but in any event personal information will not knowingly be collected from children under fourteen years without parental consent.

ACCESS TO PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our team at visit@signalrockglencoe.co.uk